Disputing and Reporting Fraud
FAQ around disputing and reporting fraud on the SaaS Card
How can I dispute a transaction?
You can call or send us an email at [email protected] Additionally, you can go to the Quolum application, find that transaction, and follow the instructions to log a ticket. We will follow up with you if we need additional details.
How do I report a fraudulent transaction?
If you suspect that someone has unscrupulously used your SaaS Card, you can call us or send us an email at [email protected] Additionally, you can go to the Quolum application, find that transaction, and follow the instructions to log a ticket. We will follow up with you if we need additional details.
What does a locked card do?
A locked card temporarily declines all charges. You can lock the card from the Quolum application.
Updated over 1 year ago