Disputing and Reporting Fraud

How can I dispute a transaction?

You can call or send us an email at [email protected] Additionally, you can go to the Quolum application, find that transaction, and follow the instructions to log a ticket. We will follow up with you if we need additional details.

How do I report a fraudulent transaction?

If you suspect that someone has unscrupulously used your SaaS Card, you can call us or send us an email at [email protected] Additionally, you can go to the Quolum application, find that transaction, and follow the instructions to log a ticket. We will follow up with you if we need additional details.

What does a locked card do?

A locked card temporarily declines all charges. You can lock the card from the Quolum application.