DocuSign is a product that allows organizations to manage electronic agreements. As part of the DocuSign Agreement Cloud, DocuSign offers eSignature, a way to sign electronically on different devices.

Authenticating

DocuSign uses OAuth, a developer-friendly delegated access protocol. Quolum has already connected the necessary wires with DocuSign. Using a sequence of click-throughs, your organization's administrator allows Quolum to make API calls to DocuSign without getting access to passwords.

Step 1: Initiate a connection to DocuSign

Click the Connect button from the Connections card. If you are not an admin, you can invite the DocuSign admin to make a connection to your DocuSign organization account. When you click on the Connect button, the web-browser will navigate to the DocuSign Login page.

Step 2: Log in to DocuSign

Log in to DocuSign using your organization's credentials. The exact login mechanism may depend on your DocuSign plan, and the sign-in mechanism used. You may have corporate SSO such as Azure AD, GSuite, Okta, etc. along with multi-factor authentication. Once you have successfully logged-in, DocuSign is going to ask you to grant access to Quolum.

Step 3: Provide consent to Quolum

The next screen after login into DocuSign is the consent screen. On this screen, DocuSign confirms whether you authorize Quolum to access your organization's data.

Step 4: Back to Quolum

Once you have granted access to Quolum on DocuSign's website, DocuSign is going to send you back to Quolum's page in Step 1, where you started. The Connect button on the Connections card would now say Reconnect. Reconnect is used to reauthenticate under circumstances where the access has expired.

Under the hood

Using the OAuth protocol, Quolum now has delegated access to your DocuSign Workspace. The Quolum server, running on Amazon AWS VPC, will be able to make API calls and retrieve feature-level utilization. Later, this data is crunched and available for visualization on the Quolum dashboard.