GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real-time.

Authenticating

GoToMeeting uses OAuth, a developer-friendly delegated access protocol. Quolum has already connected the necessary wires with GoToMeeting. Using a sequence of click-throughs, your organization's administrator allows Quolum to make API calls to GoToMeeting without getting access to passwords.

Step 1: Initiate a connection to GoToMeeting

Click the Connect button from the Connections card. If you are not an admin, you can invite the GoToMeeting admin to make a connection to your GoToMeeting organization account. When you click on the Connect button, the web-browser will navigate to the GoToMeeting Login page.

Step 2: Log in to GoToMeeting

Log in to GoToMeeting using your organization's credentials. The exact login mechanism may depend on your GoToMeeting plan, and the sign-in mechanism used. You may have corporate SSO such as Azure AD, GSuite, Okta, etc. along with multi-factor authentication. Once you have successfully logged-in, GoToMeeting is going to ask you to grant access to Quolum.

Step 3: Provide consent to Quolum

The next screen after login into GoToMeeting is the consent screen. On this screen, GoToMeeting confirms whether you authorize Quolum to access your organization's data.

Step 4: Back to Quolum

Once you have granted access to Quolum on GoToMeeting's website, GoToMeeting is going to send you back to Quolum's page in Step 1, where you started. The Connect button on the Connections card would now say Reconnect. Reconnect is used to reauthenticate under circumstances where the access has expired.

Under the hood

Using the OAuth protocol, Quolum now has delegated access to your GoToMeeting Workspace. The Quolum server, running on Amazon AWS VPC, will be able to make API calls and retrieve feature-level utilization. Later, this data is crunched and available for visualization on the Quolum dashboard.