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Hootsuite uses OAuth, a developer-friendly delegated access protocol. Quolum has already connected the necessary wires with Hootsuite. Using a sequence of click-throughs, your organization's administrator allows Quolum to make API calls to Hootsuite without getting access to passwords.

Step 1: Initiate a connection to Hootsuite

Click the Connect button from the Connections card. If you are not an admin, you can invite your organization's Hootsuite admin to make a connection to your Hootsuite organization account. When you click on the Connect button, the web browser will navigate to the Hootsuite login page.


Quolum Catalog: Hootsuite App

Step 2: Log in to Hootsuite

Log in to Hootsuite using your organization's credentials. The exact login mechanism may depend on your Hootsuite plan, and the sign-in mechanism used. You may have corporate SSO such as Azure AD, GSuite, or Okta along with multi-factor authentication. Once you have successfully logged-in, Hootsuite is going to ask you to grant access to Quolum.


Hootsuite Authentication

Step 3: Provide consent to Quolum

The next screen after login into Hootsuite is the consent screen. On this screen, Hootsuite confirms whether you authorize Quolum to access your organization's data.

Step 4: Back to Quolum

Once you have granted access to Quolum on Hootsuite's website, Hootsuite is going to send you back to Quolum's page in Step 1, where you started. The Connect button on the Connections card would now say Reconnect. Reconnect is used to reauthenticate under circumstances where the access has expired.

Under the hood

Using the OAuth protocol, Quolum now has delegated access to your Hootsuite Workspace. The Quolum server, running on Amazon AWS VPC, will be able to make API calls and retrieve feature-level utilization of projects, stories, and tasks. Later, this data is crunched and available for visualization on the Quolum dashboard.