Microsoft Skype

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Microsoft Skype uses OAuth, a developer-friendly delegated access protocol. Quolum has already connected the necessary wires with Microsoft Skype. Using a sequence of click-throughs, your organization's administrator allows Quolum to make API calls to Microsoft Skype without getting access to passwords.

Step 0: Prerequisite

Microsoft API's will conceal the User Principal Name by default. To see the users properly in Quolum dashboard, the admin needs to change the privacy policy as shown in the following steps.

  • Login into Microsoft Admin as Admin user.
  • Go to, Microsoft 365 Admin Center > Service Settings.
  • As shown in the below screenshot, go to: Settings > Org settings > Reports and uncheck "Display concealed user, group, and site names in all reports".

Note: If the above step is not done, you will see absurd user names like "CBCEE8800CD264F1FB735D8481FA0B57" on Quolum.

Step 1: Initiate a connection to Microsoft Skype

Click the Connect button from the Connections card. If you are not an admin, you can invite your organization's Microsoft Skype admin to make a connection to your Microsoft Skype organization account. When you click on the Connect button, the web browser will navigate to the Microsoft Skype login page.


Quolum Catalog: Microsoft Skype App

Step 2: Log in to Microsoft

Log in to Microsoft using your organization's credentials. The exact login mechanism may depend on your Microsoft Skype plan, and the sign-in mechanism used. Once you have successfully logged-in, Microsoft is going to ask you to grant access to Quolum.


Quolum Catalog: Microsoft Skype App

Step 3: Provide consent to Quolum

The next screen after login into Microsoft is the consent screen. On this screen, Microsoft confirms whether you authorize Quolum to access your organization's data.

Step 4: Back to Quolum

Once you have granted access to Quolum on Microsoft's website, Microsoft is going to send you back to Quolum's page in Step 1, where you started. The Connect button on the Connections card would now say Reconnect. Reconnect is used to reauthenticate under circumstances where the access has expired.

Under the hood

Using the OAuth protocol, Quolum now has delegated access to your Microsoft Skype Workspace. The Quolum server, running on Amazon AWS VPC, will be able to make API calls and retrieve feature-level utilization. Later, this data is crunched and available for visualization on the Quolum dashboard.