SSO Data in Quolum

This page contains details about SSO data we see on Quolum Portal

What is SSO?

Single Sign-On (SSO) is a powerful authentication mechanism that offers convenience, enhanced security, and improved user experience. By providing users with a seamless login experience and reducing the administrative burden of managing multiple credentials, SSO has become an essential tool for organizations and individuals alike. With its ability to streamline authentication processes and enhance security, SSO is an integral component of the digital ecosystem in today's interconnected world.

How does Quolum calculate SSO data

SSO Activity is calculated on a quarterly basis and represents how much usage you're getting out of your apps. This calculation is purely based on the number of times a user logs into any SaaS app using the Identity Provider (IDP) provider connected to Quolum, such as Azure, GSuite, or Okta. If your company uses multiple IDPs and has connected them to Quolum, we take that into consideration as well.

How does Quolum analyze SSO data?
We analyze SSO data usage at various levels: individual user SSO data usage for a particular app, overall SSO data usage for an app, and SSO data usage for the entire organization.

Invidual user SSO data for a particular app

This is the individual SSO data usage for a specific user during a particular period of time, as shown in the screenshot below. The SSO Activity table at the top displays the overall usage of the user for that specific app, based on the selected time period in the date filter. The table at the bottom provides the specific dates when authentication activities were performed.

To access this screen, navigate to People > Users > Utilization and search for a specific app. Alternatively, you can reach it by going to Apps > All Apps > > Utilization and clicking on a specific user.

Overall SSO data usage for an app

This is the overall SSO data usage for an app during a particular period of time, as shown in the screenshot below. The SSO Activity widget on the right displays the SSO activity for all users of the app within the specified time period. Additionally, the SSO Activity table on the left lists all users with their respective SSO usage.

To access this screen, navigate to Apps > All Apps > > Utilization and click on a specific user.

SSO data usage for the entire organization

This is the overall SSO data usage for the entire organization (considering the total SSO usage of all SSO users across all apps) during a specific period of time, as shown in the screenshot below.

This information is displayed on the dashboard.

How to make your SSO data more efficient ?

It is entirely possible that, despite using an app every day, it may show low usage. Most apps maintain a valid connection for more than 3 months, even after you log in just once. This is because we track the data based on the number of times you explicitly log in by clicking on the login or signup buttons. If you wish to track this data on a daily basis, please establish login policies that require your organization's users to explicitly log in daily.

Different companies have varying concerns regarding SSO data. Some might be concerned about the frequency of user logins to SSO apps on a daily basis, while others focus on weekly activity. At Quolum, we prioritize data, compliance, and security. As a SOC-2 certified company that handles financial data, we understand the importance of ensuring its safety. We are deliberate in our approach, including measures such as not sharing this data with vendors or third parties, retaining only necessary attributes for data processing, and minimizing the collection of unnecessary data.

Due to our stringent security measures as mentioned above, we do not set specific limits for each app. As an administrator, if you wish to track SSO usage for a particular app, such as JIRA, on a daily basis for specific users, please access the JIRA admin portal and update the settings to make daily logins mandatory.