Webex is a web and mobile work management platform designed to help teams organize, track, and manage their work.

Authenticating

Webex uses OAuth, a developer-friendly delegated access protocol. Quolum has already connected the necessary wires with Webex. Using a sequence of click-throughs, your organization's administrator allows Quolum to make API calls to Webex without getting access to passwords.

Step 1: Initiate a connection to Webex

Click the Connect button from the Connections card. If you are not an admin, you can invite your organization's Webex admin to make a connection to your Webex organization account. When you click on the Connect button, the web browser will navigate to the Webex login page.

Step 2: Log in to Webex

Log in to Webex using your organization's credentials. The exact login mechanism may depend on your Webex plan, and the sign-in mechanism used. You may have corporate SSO such as Azure AD, GSuite, or Okta along with multi-factor authentication. Once you have successfully logged-in, Webex is going to ask you to grant access to Quolum.

Step 3: Provide consent to Quolum

The next screen after login into Webex is the consent screen. On this screen, Webex confirms whether you authorize Quolum to access your organization's data.

Step 4: Back to Quolum

Once you have granted access to Quolum on Webex's website, Webex is going to send you back to Quolum's page in Step 1, where you started. The Connect button on the Connections card would now say Reconnect. Reconnect is used to reauthenticate under circumstances where the access has expired.

Under the hood

Using the OAuth protocol, Quolum now has delegated access to your Webex Workspace. The Quolum server, running on Amazon AWS VPC, will be able to make API calls and retrieve feature-level utilization. Later, this data is crunched and available for visualization on the Quolum dashboard.